/* usupreceptor.com — "civic checklist" layout in United States University's own colors: white and
   sand, numbered guide sections, steps as a checklist tracker, a flag-stripe accent. */
:root{
  /* Colors from usuniversity.edu's own stylesheet (2026-09-23): #003D7D button blue, #003458 navy,
     #C61C22 red, #C3C0AB sand, #009ADE sky, #0A0203 body text, #464038 taupe. */
  --paper:#FFFFFF;
  --sand:#F4F3EE;
  --sand-2:#E7E5DB;
  --sand-line:#D8D5C6;
  --ink:#0A0203;
  --ink-2:#464038;
  --muted:#6B6A63;
  --blue:#003D7D;
  --navy:#003458;
  --sky:#009ADE;
  --sky-soft:#E3F2FA;
  --red:#C61C22;
  --red-deep:#A3151A;
  --red-soft:#FBE9E9;
  --radius:16px;
  --shadow:0 1px 3px rgba(0,52,88,.08),0 12px 32px rgba(0,52,88,.08);
  --head:"Epilogue",system-ui,-apple-system,"Segoe UI",sans-serif;
  --body:"Nunito Sans",system-ui,-apple-system,"Segoe UI",sans-serif;
}
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%;scroll-behavior:smooth;scroll-padding-top:90px}
body{margin:0;background:var(--paper);color:var(--ink);font-family:var(--body);font-size:17.5px;line-height:1.7;overflow-x:hidden}
img,svg{max-width:100%}
a{color:var(--blue);text-underline-offset:3px}
a:hover{color:var(--red)}
h1,h2,h3,h4{font-family:var(--head);font-weight:700;line-height:1.12;letter-spacing:-.02em;margin:0 0 .5em;color:var(--navy)}
h1{font-size:clamp(2.2rem,4.8vw,3.4rem);font-weight:800}
h2{font-size:clamp(1.55rem,2.8vw,2.05rem)}
h3{font-size:1.25rem}
p{margin:0 0 1.05em}
.wrap{max-width:1160px;margin:0 auto;padding:0 16px}
@media(min-width:720px){.wrap{padding:0 28px}}
.sr-only{position:absolute!important;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.hp{position:absolute!important;left:-9999px!important;width:1px;height:1px;opacity:0}
.skip{position:absolute;left:-9999px;top:8px;background:#fff;padding:8px 12px;border-radius:8px;z-index:100}
.skip:focus{left:8px}
.eyebrow{display:inline-flex;align-items:center;gap:8px;font-family:var(--head);font-weight:700;font-size:.74rem;letter-spacing:.12em;text-transform:uppercase;color:var(--red);margin:0 0 14px}
.eyebrow::before{content:"";width:8px;height:8px;border-radius:2px;background:var(--red)}

/* ---------------------------------------------------------------- buttons + fields */
.btn{display:inline-flex;align-items:center;gap:8px;font-family:var(--head);font-weight:700;font-size:.96rem;line-height:1;padding:15px 22px;border-radius:12px;border:2px solid transparent;text-decoration:none;cursor:pointer;transition:background .15s,color .15s,border-color .15s,box-shadow .15s}
.btn-orange{background:var(--red);color:#fff;box-shadow:0 6px 16px rgba(198,28,34,.25)}
.btn-orange:hover{background:var(--navy);color:#fff}
.btn-line{background:#fff;color:var(--blue);border-color:var(--blue)}
.btn-line:hover{background:var(--blue);color:#fff}
.btn-ghost{background:#fff;color:var(--navy);border-color:var(--sand-line)}
.btn-ghost:hover{border-color:var(--navy)}
.btn-block{width:100%;justify-content:center}
.f{display:block;margin:0 0 12px}
.f label{display:block;font-family:var(--head);font-size:.78rem;font-weight:700;color:var(--navy);margin:0 0 5px}
.f input,.f select,.f textarea{width:100%;font:inherit;font-size:16px;color:var(--ink);background:var(--sand);border:1.5px solid transparent;border-radius:10px;padding:12px 13px;appearance:none;-webkit-appearance:none}
.f select{background-image:linear-gradient(45deg,transparent 50%,var(--navy) 50%),linear-gradient(135deg,var(--navy) 50%,transparent 50%);background-position:calc(100% - 18px) 55%,calc(100% - 13px) 55%;background-size:5px 5px;background-repeat:no-repeat;padding-right:34px}
.f input:focus,.f select:focus,.f textarea:focus{outline:none;background:#fff;border-color:var(--sky);box-shadow:0 0 0 4px var(--sky-soft)}
.f-row{display:grid;grid-template-columns:1fr 1fr;gap:10px}
@media(max-width:420px){.f-row{grid-template-columns:1fr}}
.fine{font-size:.78rem;color:var(--muted);margin:10px 0 0;line-height:1.45}

/* ---------------------------------------------------------------- header (flag-stripe top line) */
.top{position:sticky;top:0;z-index:40;background:#fff;border-top:4px solid var(--red);box-shadow:0 1px 0 var(--sand-2)}
.top::before{content:"";position:absolute;left:0;right:0;top:-4px;height:4px;background:linear-gradient(90deg,var(--navy) 0 22%,var(--red) 22%)}
.top .wrap{display:flex;align-items:center;gap:20px;height:70px}
.brand{display:flex;align-items:center;gap:11px;text-decoration:none;color:var(--navy);flex-shrink:0}
.brand svg{width:40px;height:40px}
.brand b{display:block;font-family:var(--head);font-weight:800;font-size:1.22rem;line-height:1;letter-spacing:-.02em}
.brand small{display:block;font-size:.72rem;font-weight:700;color:var(--muted);margin-top:4px}
.nav{display:flex;gap:4px;margin:0 auto}
.nav a{font-family:var(--head);font-weight:600;font-size:.92rem;color:var(--ink-2);text-decoration:none;padding:9px 12px;border-radius:10px}
.nav a:hover,.nav a[aria-current=page]{background:var(--sand);color:var(--navy)}
.top .btn{padding:12px 16px;font-size:.9rem;border-radius:10px}
.menu{display:none;margin-left:auto;background:none;border:0;padding:8px;cursor:pointer;color:var(--navy)}
@media(max-width:1060px){
  .nav{display:none;position:absolute;left:0;right:0;top:70px;flex-direction:column;background:#fff;border-bottom:1px solid var(--sand-2);padding:8px 16px 16px;box-shadow:var(--shadow);margin:0}
  .top.open .nav{display:flex}
  .nav a{padding:12px 10px}
  .menu{display:block}
  .top .btn{display:none}
}

/* ---------------------------------------------------------------- hero (sand, form in a white card) */
.hero{position:relative;background:var(--sand);overflow:hidden}
.hero::after{content:"";position:absolute;right:0;top:0;bottom:0;width:38%;background:repeating-linear-gradient(180deg,transparent 0 26px,rgba(198,28,34,.05) 26px 52px);pointer-events:none}
.hero .wrap{position:relative;z-index:1;display:grid;grid-template-columns:minmax(0,1.2fr) minmax(0,.9fr);gap:52px;align-items:center;padding-top:52px;padding-bottom:60px}
.hero .lede{font-size:1.14rem;color:var(--ink-2);max-width:640px}
.crumbs{font-size:.84rem;color:var(--muted);margin:0 0 16px;font-family:var(--head);font-weight:600}
.crumbs a{color:var(--muted);text-decoration:none}
.crumbs a:hover{color:var(--blue)}
.crumbs span{margin:0 7px;opacity:.6}
.byline{display:inline-flex;align-items:center;gap:8px;font-size:.8rem;color:var(--ink-2);background:#fff;border:1px solid var(--sand-2);border-radius:999px;padding:5px 12px;margin:0 0 16px}
.byline::before{content:"";width:8px;height:8px;border-radius:50%;background:#2FB66E}
.hero-cta{display:flex;flex-wrap:wrap;gap:10px;margin-top:24px}
.hero-card{background:#fff;color:var(--ink);border-radius:20px;box-shadow:0 24px 60px rgba(0,52,88,.14);padding:24px 22px 20px;border:1px solid var(--sand-2)}
.hero-card h2{font-size:1.4rem;margin:0 0 4px}
.hero-card .sub{color:var(--ink-2);font-size:.93rem;margin:0 0 16px}
.hero-mobile{display:none}
@media(max-width:920px){
  .hero .wrap{grid-template-columns:1fr;gap:0;padding-top:32px;padding-bottom:40px}
  .hero-side{display:none}
  .hero-mobile{display:flex}
  .hero::after{display:none}
}
.hero.home{background:linear-gradient(180deg,#fff 0,var(--sand) 100%)}
.hero.home .wrap{padding-top:64px;padding-bottom:76px}
.hero.home h1{font-size:clamp(2.5rem,5.6vw,4rem)}
.hero.home h1{background:linear-gradient(90deg,var(--navy),var(--blue));-webkit-background-clip:text;background-clip:text;color:transparent}

/* ---------------------------------------------------------------- stat tiles */
.markers-sec{padding:0}
.markers{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:0;background:#fff;border:1px solid var(--sand-2);border-radius:var(--radius);box-shadow:var(--shadow);margin:-30px 0 0;position:relative;z-index:2;overflow:hidden}
.mk{padding:20px 22px;border-left:1px solid var(--sand-2);display:flex;align-items:flex-start;gap:14px}
.mk:first-child{border-left:0}
.mk b{font-family:var(--head);font-weight:800;font-size:2.3rem;line-height:1;color:var(--red);letter-spacing:-.03em;flex-shrink:0}
.mk span{font-size:.9rem;line-height:1.4;color:var(--ink-2);padding-top:3px}
@media(max-width:720px){.mk{border-left:0;border-top:1px solid var(--sand-2)}.mk:first-child{border-top:0}}

/* ---------------------------------------------------------------- numbered guide sections */
body{counter-reset:part}
.sec{padding:52px 0}
.sec.alt{background:var(--sand)}
.sec.tight{padding:36px 0}
.prose{max-width:790px}
.prose h2{position:relative}
main>.sec .prose>h2::before{counter-increment:part;content:counter(part,decimal-leading-zero);display:block;font-size:.82rem;letter-spacing:.14em;color:var(--red);margin:0 0 8px}
.prose h3{margin:1.5em 0 .5em}
.prose ul,.prose ol{padding-left:1.2em;margin:0 0 1.1em}
.prose li{margin:0 0 .5em}
.prose ul li::marker{color:var(--red)}
.lead{font-size:1.1rem;color:var(--ink-2)}
code.rt{font-family:var(--head);font-weight:700;font-size:.8em;letter-spacing:.02em;color:#fff;background:var(--blue);border-radius:6px;padding:2px 7px;white-space:nowrap}
.note{background:var(--red-soft);border-radius:14px;padding:16px 18px 16px 52px;margin:0 0 1.2em;position:relative}
.note::before{content:"!";position:absolute;left:16px;top:15px;width:24px;height:24px;border-radius:50%;background:var(--red);color:#fff;font-family:var(--head);font-weight:800;font-size:.9rem;display:flex;align-items:center;justify-content:center}
.note p:last-child{margin:0}
.tbl{overflow-x:auto;margin:0 0 1.3em;border-radius:14px;border:1px solid var(--sand-2);background:#fff}
.tbl table{border-collapse:collapse;width:100%;font-size:.94rem;min-width:520px}
.tbl caption{text-align:left;font-family:var(--head);font-weight:700;padding:14px 16px 4px;color:var(--navy);font-size:.9rem}
.tbl th{background:#fff;color:var(--blue);text-align:left;font-family:var(--head);font-weight:700;font-size:.82rem;letter-spacing:.04em;text-transform:uppercase;padding:12px 16px;border-bottom:2px solid var(--blue)}
.tbl td{padding:11px 16px;border-top:1px solid var(--sand-2);vertical-align:top}
.tbl tr:hover td{background:var(--sand)}
/* steps: a checklist tracker */
ol.steps{list-style:none;padding:0;margin:0 0 1.2em;counter-reset:st;display:grid;gap:10px}
ol.steps li{counter-increment:st;position:relative;background:#fff;border:1px solid var(--sand-2);border-radius:14px;padding:14px 16px 14px 60px}
ol.steps li::before{content:counter(st);position:absolute;left:14px;top:14px;width:30px;height:30px;border-radius:8px;background:var(--navy);color:#fff;font-family:var(--head);font-weight:800;font-size:.95rem;display:flex;align-items:center;justify-content:center}
ol.steps li::after{content:"";position:absolute;right:16px;top:18px;width:18px;height:18px;border-radius:50%;border:2px solid var(--sand-line)}
ol.steps b{display:block;font-family:var(--head);font-size:1rem;color:var(--navy);margin:0 0 2px;padding-right:26px}

/* ---------------------------------------------------------------- cards, hubs */
.cards{display:grid;grid-template-columns:repeat(auto-fill,minmax(250px,1fr));gap:16px}
.card{display:block;background:#fff;border:1px solid var(--sand-2);border-radius:var(--radius);padding:20px 20px 18px;text-decoration:none;color:var(--ink);box-shadow:0 1px 2px rgba(0,52,88,.05);transition:box-shadow .15s,transform .15s}
.card:hover{box-shadow:var(--shadow);transform:translateY(-3px);color:var(--ink)}
.card b{display:block;font-family:var(--head);font-size:1.1rem;font-weight:700;line-height:1.25;margin:0 0 7px;color:var(--navy)}
.card span{display:block;font-size:.9rem;color:var(--ink-2);line-height:1.5}
.card .tag{display:inline-block;font-family:var(--head);font-size:.68rem;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:var(--blue);background:var(--sky-soft);border-radius:6px;padding:3px 8px;margin:0 0 10px}
.hub-group{margin:0 0 40px}
.sec-head{max-width:760px;margin:0 0 26px}
.states-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(160px,1fr));gap:8px}
.states-grid a{display:block;background:#fff;border:1px solid var(--sand-2);border-radius:10px;padding:10px 12px;text-decoration:none;font-weight:700;color:var(--navy)}
.states-grid a:hover{border-color:var(--blue)}
.states-grid a.tx{background:var(--blue);border-color:var(--blue);color:#fff}

/* ---------------------------------------------------------------- faq, sources, figure */
.faq{max-width:820px}
.faq details{background:#fff;border:1px solid var(--sand-2);border-radius:14px;margin:0 0 10px;padding:2px 18px}
.faq summary{list-style:none;cursor:pointer;font-family:var(--head);font-weight:700;font-size:1.02rem;color:var(--navy);padding:14px 40px 14px 0;position:relative}
.faq summary::-webkit-details-marker{display:none}
.faq summary::after{content:"+";position:absolute;right:0;top:11px;width:26px;height:26px;border-radius:50%;background:var(--sky-soft);color:var(--blue);font-weight:800;display:flex;align-items:center;justify-content:center}
.faq details[open] summary::after{content:"–";background:var(--blue);color:#fff}
.faq details p{margin:0 0 16px;color:var(--ink-2)}
.sources{font-size:.86rem;color:var(--muted)}
.sources ul{padding-left:1.1em;margin:.4em 0 0}
.sources a{color:var(--ink-2)}
.updated{font-family:var(--head);font-weight:600;font-size:.78rem;color:var(--muted)}
.figsec{padding-top:40px;padding-bottom:8px}
.fig{margin:0;max-width:960px}
.fig img{display:block;width:100%;height:auto;border-radius:18px;box-shadow:var(--shadow)}
.fig figcaption{font-size:.88rem;color:var(--muted);margin-top:10px}
.smap{columns:3 240px;column-gap:28px;padding-left:1.1em;margin:0}
.smap li{margin:0 0 6px;break-inside:avoid}

/* ---------------------------------------------------------------- match band */
.match{background:linear-gradient(135deg,var(--blue),var(--navy));color:#D7E4EF;position:relative;overflow:hidden}
.match::before{content:"";position:absolute;left:0;right:0;top:0;height:6px;background:linear-gradient(90deg,var(--red) 0 33%,#fff 33% 66%,var(--sand) 66%)}
.match .wrap{position:relative;display:grid;grid-template-columns:1fr minmax(0,440px);gap:48px;align-items:center;padding-top:64px;padding-bottom:64px}
.match h2{color:#fff}
.match p{color:#D7E4EF}
.match ul{padding-left:1.1em;color:#D7E4EF}
.match li::marker{color:#fff}
.match .eyebrow{color:#fff}
.match .eyebrow::before{background:#fff}
.match .hero-card h2{color:var(--navy)}
.match .hero-card .sub{color:var(--ink-2)}
.match .hero-card .fine{color:var(--muted)}
@media(max-width:920px){.match .wrap{grid-template-columns:1fr;gap:26px;padding-top:44px;padding-bottom:44px}}

/* ---------------------------------------------------------------- footer */
.foot{background:var(--navy);color:#AFC3D4;font-size:.92rem;padding:52px 0 110px}
.foot .cols{display:grid;grid-template-columns:1.3fr 1fr 1fr 1fr;gap:28px}
.foot h4{font-family:var(--head);font-size:.74rem;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:#fff;margin:0 0 12px}
.foot a{display:block;color:#D7E4EF;text-decoration:none;padding:3px 0}
.foot a:hover{color:#fff;text-decoration:underline}
.foot .brand{color:#fff;margin:0 0 12px}
.foot .brand small{color:#AFC3D4}
.foot .legal{border-top:1px solid #0F4A73;margin-top:34px;padding-top:18px;font-size:.8rem;color:#8FA6BA;display:flex;flex-wrap:wrap;gap:8px 22px;justify-content:space-between}
.news{display:flex;gap:8px;margin:14px 0 6px;max-width:340px}
.news input{flex:1;min-width:0;font:inherit;font-size:15px;border-radius:10px;border:1px solid #0F4A73;background:#00294A;color:#fff;padding:10px 12px}
.news input::placeholder{color:#8FA6BA}
.news .btn{padding:10px 14px;font-size:.86rem}
.foot [data-ob-intake-status]{color:#D7E4EF!important}
@media(max-width:860px){.foot .cols{grid-template-columns:1fr 1fr}}
@media(max-width:520px){.foot .cols{grid-template-columns:1fr}}

/* ---------------------------------------------------------------- home: the checklist road */
.split{display:grid;grid-template-columns:1fr 1fr;gap:40px;align-items:start}
@media(max-width:860px){.split{grid-template-columns:1fr;gap:20px}}
.road{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;counter-reset:rd}
.road div{background:#fff;border-radius:var(--radius);padding:22px 20px;border:1px solid var(--sand-2);position:relative;counter-increment:rd}
.road div::before{content:"Step " counter(rd);display:inline-block;font-family:var(--head);font-weight:700;font-size:.7rem;letter-spacing:.1em;text-transform:uppercase;color:#fff;background:var(--red);border-radius:6px;padding:3px 8px}
.road b{display:block;font-family:var(--head);font-size:1.12rem;margin:10px 0 6px;line-height:1.2;color:var(--navy)}
.road p{font-size:.93rem;color:var(--ink-2);margin:0}
@media(max-width:900px){.road{grid-template-columns:1fr 1fr}}
@media(max-width:520px){.road{grid-template-columns:1fr}}
.fourohfour{padding:90px 0;text-align:center}

/* ---------------------------------------------------------------- planner */
.planner{background:var(--sand)}
.pl{display:grid;grid-template-columns:1fr;gap:16px}
.pl-tabs{display:flex;flex-wrap:wrap;gap:8px}
.pl-tab{font-family:var(--head);font-weight:700;font-size:.88rem;padding:10px 16px;border-radius:10px;border:0;background:#fff;color:var(--navy);cursor:pointer;box-shadow:0 1px 2px rgba(0,52,88,.06)}
.pl-tab[aria-selected="true"]{background:var(--navy);color:#fff}
.pl-panel{background:#fff;border-radius:20px;padding:26px;box-shadow:var(--shadow)}
.pl-top{display:grid;grid-template-columns:200px minmax(0,1fr);gap:24px;align-items:center;margin-bottom:18px}
.pl-total{background:var(--red-soft);border-radius:16px;padding:18px}
.pl-total b{display:block;font-family:var(--head);font-size:3rem;font-weight:800;line-height:1;color:var(--red)}
.pl-total span{display:block;font-size:.84rem;color:var(--ink-2);margin-top:4px}
.pl-route{display:flex;flex-wrap:wrap;gap:10px}
.pl-stop{display:flex;align-items:center;gap:8px;text-decoration:none;color:var(--ink);background:var(--sand);border-radius:10px;padding:8px 12px}
.pl-stop span{font-size:.8rem;color:var(--ink-2)}
.pl-facts{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin:0 0 18px}
.pl-facts div{background:var(--sand);border-radius:14px;padding:14px 16px}
.pl-facts dt{font-family:var(--head);font-size:.7rem;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:var(--red);margin:0 0 5px}
.pl-facts dd{margin:0;font-size:.93rem;line-height:1.45}
.pl-cta{display:flex;flex-wrap:wrap;gap:10px}
@media(max-width:900px){.pl-tabs{flex-wrap:nowrap;overflow-x:auto;padding-bottom:4px}.pl-tab{white-space:nowrap}.pl-top{grid-template-columns:1fr}.pl-facts{grid-template-columns:1fr}}

/* ---------------------------------------------------------------- reviews */
.rv-sum{display:flex;align-items:baseline;gap:12px;margin:0 0 22px}
.rv-sum b{font-family:var(--head);font-size:3rem;color:var(--navy)}
.rv-sum span,.rv-stars{color:var(--red);letter-spacing:2px}
.rv-stars i{font-style:normal;color:var(--sand-line)}
.rv-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:16px}
.rv{background:#fff;border:1px solid var(--sand-2);border-radius:var(--radius);padding:20px}

/* ---------------------------------------------------------------- chat */
.obc-launch{position:fixed;right:18px;bottom:18px;z-index:60;display:flex;align-items:center;gap:11px;padding:6px 18px 6px 6px;border-radius:18px;background:#fff;border:1px solid var(--sand-2);box-shadow:0 16px 38px rgba(0,52,88,.24);cursor:pointer;font:inherit;color:var(--ink);transition:transform .15s}
.obc-launch:hover{transform:translateY(-2px)}
.ol-av{position:relative;width:52px;height:52px;border-radius:14px;flex-shrink:0;box-shadow:0 0 0 2.5px var(--red)}
.ol-av svg{width:52px;height:52px;border-radius:14px;display:block}
.ol-av::before{content:"";position:absolute;inset:0;border-radius:14px;animation:us-pulse 2.8s ease-out infinite}
.ol-av::after{content:"";position:absolute;right:-3px;bottom:-3px;width:13px;height:13px;border-radius:50%;background:#2FB66E;border:2.5px solid #fff}
.ol-text{text-align:left;line-height:1.2}
.ol-text b{display:block;font-family:var(--head);font-size:.98rem;color:var(--navy)}
.ol-text small{display:block;font-size:.76rem;color:var(--muted);margin-top:3px}
.obc-launch[data-unread-count]::after{content:attr(data-unread-count);position:absolute;left:44px;top:-6px;min-width:20px;height:20px;padding:0 5px;border-radius:10px;background:var(--red);color:#fff;font-size:12px;font-weight:700;display:flex;align-items:center;justify-content:center;border:2px solid #fff}
.obc-launch[aria-expanded="true"]{padding:6px}
.obc-launch[aria-expanded="true"] .ol-text{display:none}
@media(max-width:720px){.obc-launch{padding:5px}.ol-text{display:none}}
.obc-teaser{position:fixed;right:18px;bottom:94px;z-index:60;max-width:270px;background:#fff;border:1px solid var(--sand-2);border-radius:16px 16px 4px 16px;box-shadow:0 14px 34px rgba(0,52,88,.2);padding:12px 32px 12px 14px;cursor:pointer;animation:us-rise .35s ease-out}
.obc-teaser p{margin:0;font-size:.93rem;line-height:1.45;color:var(--ink)}
.obc-teaser-x{position:absolute;right:6px;top:4px;background:none;border:0;font-size:1.3rem;line-height:1;color:var(--muted);cursor:pointer;padding:4px}
#obc-panel{position:fixed;right:18px;bottom:92px;z-index:61;width:372px;max-width:calc(100vw - 24px);height:540px;max-height:calc(100vh - 120px);background:#fff;border-radius:20px;box-shadow:0 24px 60px rgba(0,52,88,.3);display:none;flex-direction:column;overflow:hidden;border:1px solid var(--sand-2)}
#obc-panel.open{display:flex}
.obc-head{background:linear-gradient(135deg,var(--blue),var(--navy));color:#fff;padding:14px 14px 13px 16px;display:flex;align-items:center;gap:12px}
.obc-av{position:relative;width:44px;height:44px;border-radius:12px;background:#fff;display:flex;align-items:center;justify-content:center;flex-shrink:0;overflow:hidden}
.obc-av svg{width:44px;height:44px}
.obc-av svg:not(.face){width:24px;height:24px}
.obc-head b{display:block;font-family:var(--head);font-size:1rem}
.obc-head small{display:flex;align-items:center;gap:6px;color:#C9DBEA;font-size:.78rem}
.obc-x{margin-left:auto;background:none;border:0;color:#fff;font-size:1.7rem;line-height:1;cursor:pointer;padding:4px 6px}
#obc-body{flex:1;overflow-y:auto;padding:16px 14px;background:var(--sand);display:flex;flex-direction:column;gap:8px}
.obc-msg{max-width:84%;padding:10px 13px;border-radius:14px;font-size:.95rem;line-height:1.45;white-space:pre-wrap;word-wrap:break-word}
.obc-msg.bot{background:#fff;align-self:flex-start;border-bottom-left-radius:4px;box-shadow:0 1px 2px rgba(0,52,88,.06)}
.obc-msg.me{background:var(--blue);color:#fff;align-self:flex-end;border-bottom-right-radius:4px}
.obc-hint{align-self:center;font-size:.74rem;color:var(--muted);margin:2px 0}
#chatForm{display:flex;gap:8px;padding:10px;border-top:1px solid var(--sand-2);background:#fff}
#obc-input{flex:1;font:inherit;font-size:16px;border:0;background:var(--sand);border-radius:12px;padding:11px 13px;min-width:0}
#obc-input:focus{outline:none;box-shadow:0 0 0 3px var(--sky-soft)}
#chatForm button{width:44px;height:44px;border-radius:12px;border:0;background:var(--red);color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0}
body.chatpg{background:#fff}
body.chatpg #obc-panel{display:flex;position:fixed;inset:0;width:auto;max-width:none;height:100%;max-height:none;border-radius:0;border:0;box-shadow:none}
body.chatpg .obc-x{display:none}
.obc-back{background:none;border:0;color:#fff;padding:4px;cursor:pointer;display:flex}
.face .eye{transform-box:fill-box;transform-origin:center;animation:us-blink 5s infinite}
.face .tilt{transform-origin:24px 34px;animation:us-tilt 8.5s ease-in-out infinite}
.face .bust{animation:us-breathe 4s ease-in-out infinite}
@keyframes us-blink{0%,92%,100%{transform:scaleY(1)}95%{transform:scaleY(.1)}}
@keyframes us-tilt{0%,100%{transform:rotate(0)}35%{transform:rotate(-3deg)}70%{transform:rotate(2deg)}}
@keyframes us-breathe{0%,100%{transform:translateY(0)}50%{transform:translateY(.7px)}}
@keyframes us-pulse{0%{box-shadow:0 0 0 0 rgba(198,28,34,.5)}75%,100%{box-shadow:0 0 0 14px rgba(198,28,34,0)}}
@keyframes us-rise{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:none}}
@media(prefers-reduced-motion:reduce){.face *,.ol-av::before,.obc-teaser{animation:none!important}}

/* ---------------------------------------------------------------- WhatsApp + text dock */
.dock-left{position:fixed;left:18px;bottom:22px;z-index:59;display:flex;flex-direction:column;gap:10px}
.fab{width:52px;height:52px;border-radius:16px;display:flex;align-items:center;justify-content:center;box-shadow:0 8px 22px rgba(0,52,88,.26);text-decoration:none;transition:transform .15s}
.fab:hover{transform:translateY(-2px)}
.fab-wa{background:#25D366}
.fab-sms{background:var(--blue)}
@media(min-width:901px){.fab-sms{display:none}}
body.chatpg .dock-left{display:none}

/* ---------------------------------------------------------------- popup */
.ob-popup{position:fixed;inset:0;z-index:80;background:rgba(0,52,88,.55);display:none;align-items:center;justify-content:center;padding:16px}
.ob-popup.show{display:flex}
.ob-popup .pop{background:#fff;border-radius:22px;max-width:440px;width:100%;overflow:hidden;box-shadow:0 30px 80px rgba(0,0,0,.35);position:relative}
.pop-top{background:linear-gradient(135deg,var(--blue),var(--navy));color:#fff;padding:22px 22px 18px;position:relative}
.pop-top::after{content:"";position:absolute;left:0;right:0;bottom:0;height:5px;background:linear-gradient(90deg,var(--red) 0 33%,#fff 33% 66%,var(--sand) 66%)}
.pop-top h2{color:#fff;font-size:1.6rem;margin:6px 0 4px}
.pop-top p{margin:0 0 4px;color:#D7E4EF;font-size:.95rem}
.pop-top .eyebrow{color:#fff;margin:0}
.pop-top .eyebrow::before{background:#fff}
.pop-body{padding:18px 22px 20px}
.pop-x{position:absolute;right:10px;top:8px;background:none;border:0;color:#fff;font-size:1.8rem;cursor:pointer;line-height:1;padding:4px 8px}